On this page you find how to contact the Repatriation and Departure Service (DT&V) for different reasons.
Do you want to request the personal data we have of yours? Then consult the page Privacy.
Return assistance
Foreign nationals who want to leave the Netherlands can ask for return assistance. See return assistance for information on the conditions and different ways of support.
Contact information about embassies and consulates can be found on our Dutch website (see 'Landeninformatie').
General information, communication and spokesperson
The DT&V is as open and transparant about the execution of the remigration policy and the business operations as possible. Therefore you can find a lot of general information on our website. In case information is lacking, you can request information based on the Open Government Act (Woo) through a Woo request.
General questions from citizens about the Repatriation and Departure Service and the Dutch central government policy are answered by the Public Information Service.
The spokesperson of the Ministry of Security and Justice is responsible for press briefings and information about the DT&V. You can find the contact information on the website of the Dutch government.
For cooperation on research see the Dutch website.
Personal files
The DT&V has offices all over the country. For questions about personal files and current affairs please contact the involved supervisor. In view of the protection of personal data DT&V never gives information about individual cases to third parties.
For administrative questions and requests regarding cases you can contact the Information and Logistics Centre (ILC) of the DT&V during working days between 8:00 and 17:00 hours by telephone (088 077 77 00) or you can send an e-mail to ilc@dtv.minvenj.nl.
For immediate assistance in urgent matters, our partners from cooperating organisations can contact us after working hours and in the weekend at 088-0777177.
For employees working at an airline or maritime transport company with questions regarding the duty to return: they can contact the Royal Netherlands Marechaussee.
Billing address
For invoices addressed to the Repatriation and Departure Service it is important that the invoices are addressed correctly to this address below, preferably with reference to the contact person or department involved:
Ministery of Justice and Security
Service Punt IFAD
Postbus 18580
2502 EN The Hague
Documents and feedback
Documents, postal mail, complaints and feedback about the website can be sent to:
Repatriation and Departure Service
Postbus 164
2501 CD The Hague
The Netherlands
info@dtv.minvenj.nl