On this page you find how to contact the Repatriation and Departure Service (DT&V) for different reasons. Contact information about embassies and consulates can be found on our Dutch website (see 'Landeninformatie').

Postal address

Documents, mail, complaints and feedback about the website can be sent to:

Repatriation and Departure Service
Postbus 164
2501 CD The Hague
The Netherlands

Billing address

The Repatriation and Departure Service is keen on paying their invoices in time. That is only possible if the invoices are addressed correctly. They also have to contain a contact and the cost center of the DT&V. The invoice has to been sent per email or mail:

Ministery of Justice and Security
Service Punt IFAD
Postbus 18580
2502 EN The Hague

Return assistance

In some cases the DT&V can help foreign nationals who want to leave the Netherlands. They can ask for return assistance.

Questions about personal files

The Information and Logistics Centre (ILC) of the DT&V is the point of contact for administrative questions and requests regarding ongoing cases. With questions you can call the ILC during working days between 8 and 17 hours on 088 077 77 00 or e-mail to or

For questions about personal files and current affairs please contact the relevant supervisor. In view of the protection of personal data DT&V never gives information about individual cases to third parties.


The Ministry of Security and Justice is responsible for press briefings and information about the DT&V. You can find the contact information on the website of the Dutch government.

General questions

General questions from citizens about the Repatriation and Departure Service and the Dutch central government policy are answered by the Public Information Service.

Duty to return

Are you working at an airline of maritime transport company and do you have a question or remark that has to do with the duty to return? Please  contact the Royal Netherlands Marechaussee.