The Repatriation and Departure Service (DT&V) is responsible for expediting the voluntary and forced departure of foreign nationals who are not allowed to stay in the Netherlands. DT&V staff act with care and respect for the dignity of each foreign national.

The DT&V operates on behalf of the Ministry of Justice and Security. We work in close partnership with other agencies involved in the asylum and migration process.

The DT&V also acts as the point of contact for the authorities in the countries of origin and their diplomatic representatives.

  • Download this Video

  • transcripts

    The Repatriation and Departure Service is part of the|government and responsible for the...

    ...assisted voluntary return of foreign nationals|who have not received permission to stay... the Netherlands.

    My name is Kim, I work for the|Repatriation and Departure Service...

    ...and I help people to return|to their country of origin.

    - Hey, here is the file you were asking for.

    Oh great, thanks.

    If it has been decided that the foreign national must|leave the country, he or she will come to us.

    As the Supervisor Departure, I receive|a file with the available information.

    For instance: who is this person? Where is he or she coming|from? Is there any medical background?

    Really all the information you need to get as clear|a picture as possible of the foreign national.

    This is essential to have the departure take place carefully|in a dignified and timely way.

    The RDS aims for a transparent and humane service,|where respect for the foreign national... of the outmost importance.

    After reviewing the file I conduct|the first departure interview.

    This first interview is followed by others,|as a lot has to be organised.

    - Do you still have relatives|in your country of origin?”

    No, nobody anymore.|Nobody.

    We may be able to help you to build up|a new life in your country of origin.

    That really can't work.|I cannot go back.

    In addition to interviews with the foreign national,|the RDS is also a conversation partner...

    ...for the authorities in the country of origin.

    We also contact the cooperating organisations|to discuss the options for repatriation...

    ... and support of the foreign national.

    All partners have an essential role in this and|together we are working towards actual departure.

    The foreign national is responsible for his|departure from the Netherlands.

    If a foreign national does not work on his repatriation,|he may be placed in detention...

    ...pending deportation in order for us|to organise a forced departure.

    If the foreign national is actively working on his repatriation,|we can do a lot to help him.

    We can help to take the first steps towards|rebuilding his life in the homeland.

    For instance, I have assisted someone who very much|wanted to start a telephone shop in his homeland.

    We were able to give him mobile phones|and a start-up amount.

    Repatriation can be very emotional.

    While being understanding toward the foreign national,|the Departure Supervisor must remain objective... do the job as well as possible.

    These people come to the Netherlands with hope.

    And of course nobody is coming to the Netherlands|in order to have to leave again.

    But if they have to go back,|they really have to go back.

    And sometimes that causes a difficult area|of tension in my work.

    My greatest challenge is to convince the foreign national,|that despite the initial disappointment...

    ...there is a future,|but not in The Netherlands.

    And subsequently to help him|build up a sustainable future.

    And when that happens,|I am really happy.